Fraud

In this webinar, you’ll learn how to navigate the influencer marketing industry and avoid influencer fraud.

As fraudsters continue to target online retailers, more e-commerce platforms are offering fraud protection to screen their merchants’ transactions. In some cases, these programs offer to cover the cost of completed fraud and handle chargeback disputes. But is platform-based protection all that merchants need to protect their revenue and maintain customer relationships in an environment…

Today, it’s harder than ever for brands to protect themselves from occurrences of counterfeiting and brand infringement. The rise in online shopping, proliferation of social media channels, and the global nature of business has opened the door to a whole host of new avenues of exploitation. In fact, according to recent research conducted by MarkMonitor, almost…

With Amazon Prime Day concluded and the holiday shopping season on the horizon, online merchants are searching for ways to generate additional traffic and sales. The potential benefits are limitless — as long as e-commerce companies can distinguish between genuine customers and thieves trying to hide out among the masses. While attack rates typically increase…

One of the most pressing concerns that keeps retail professionals up at night is how to combat fraud. Retailers could lose upwards of $71 billion from fraudulent online transactions over the next few years, yet some executives feel that publicly acknowledging a fraud issue would harm their brand. As a result, there's a lack of…

2016 was a banner year for e-commerce growth and 2017 followed the same upward trend. However, with that growth also came an uptick in online fraud, requiring retailers to act fast to save their bottom lines and protect customers. Radial’s 2017 Fraud Index Report identifies emerging trends retailers should be aware of as they work…

In this week's episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss how Visa's new chargeback rules will impact merchants, as well as the growing threat that e-commerce fraud poses to their businesses.

April 15 was a big day for American taxpayers and a big day for merchants and card issuers, too. That's the date when Visa rolled out its new worldwide dispute management process, Visa Claims Resolution (VCR). It's a major overhaul of the way Visa accepts, processes and tracks chargebacks, and it's been live in New…

Hackers stole information for more than 5 million credit and debit cards used at certain Saks Fifth Avenue, Saks Off 5th and Lord & Taylor stores. Hudson's Bay Company (HBC), which owns the retail chains, confirmed the breach Sunday, and said it has "identified the issue, and has taken steps to contain it." In the…

When last year’s record-breaking online sales are combined with higher card-not-present (CNP) fraud, a picture begins to form that illustrates an industry under attack and struggling to adapt to today’s new fraudulent reality. Fraud, once considered the cost of doing business by merchants, is now so prevalent that if not contained, it can influence profits, damage…